(In a period of 15 days)
If you wish to exchange your order, we invite you to :
* Return the item to us following the procedure below,
* And order again the item that you wish on the website.
You have 15 days from the delivery of your order to return the products. They must be complete, in new condition (unworn) in their original packaging with their labels and accompanied by their accessory and in perfect condition for resale.
ATTENTION : The customer pays for the cost of return shipping except for cases where the item needs to be returned due to error on our part; please contact firstname.lastname@example.org if this is the case.
1 / Download and fill out the return slip below:
2 / Attach a copy of your order invoice and return / exchange slip (download) properly filled with the product to return.
3 / Send the package to the following address by mail (cost of delivery is paid by customers). JEREM recommends that customers subscribe to an option package tracking to avoid any inconvenience in the event of loss or theft occurred during the return delivery.
SERVICE RETOURS BOUTIQUE EN LIGNE JEREM
8, rue Pajol - 75018 Paris
4 / Refund: Refund on the customer's credit card will be made within 30 (thirty) days of receipt of your package return after validation by the after-sales service.
JEREM refuses any return or exchange that doesn't respect all the conditions mentioned above and in Section 5 of our Terms and Conditions.